Answers ⸻
The classic definition of gamification—"the use of game elements in non-game contexts" —is outdated. It misses the point. Here's ours: "Gamification is the application of game mechanics and game psychology in non-game contexts to drive engagement, motivation, and behavior."
It's not slapping on points, badges, or leaderboards. It's about using the principles that make games engaging—challenge, feedback, story, context, identity, and progress—to create meaningful and impactful experiences. In other words - sustained engagement systems.
Gamification is a practical tool for solving business challenges. We start by identifying the bottleneck of KPI to challenge. From there, game principles and psychology turn touchpoints into opportunities for progress— whether it's motivating action, optimizing users' pipeline, or removing friction in user journeys.
It takes static systems and transforms them into dynamic, engaging experiences. Passive becomes active, boring becomes playful. This becomes more and more relevant, as new generations of users emerge, who are not only familiar with the game like interfaces, but expect it.
It's about seeing the world through the lens of play - which opens a wast field of opportunities. It's a way of designing systems that align with how people naturally think, feel, and act. From education to healthcare, business to sustainability, its potential lies in its ability to inspire action and connection.
What is gamification?
Both. We have two distinct offers: one focused on product systems (UX, loyalty, onboarding), and another on branded experiences (marketing, campaigns, storytelling). The approach is similar. The context is different.
We work with medium to large companies that have a product, service, or loyalty program facing user-related challenges—whether that’s churn, weak activation, low participation, or underperforming loyalty systems. If your business depends on user behavior, we’re relevant.
Both. We often collaborate with product, brand, or marketing teams directly—but also plug into agency structures when needed. We define the system and stay involved through execution, ensuring the concept survives the real world.
Marketing creates reach. UX makes things usable. We focus on what happens next: how people behave once they’re in. We design systems that build habits, structure motivation, and make staying part of the experience—not just visiting.
It depends on the scope, but always includes strategic frameworks, mechanic logic, concept development, and execution guidance. We’re not a production studio or a UI shop—we focus on systems, behavior, and activation. You’ll get clarity, direction, and structure.
It depends on your challenge. Typical outcomes include improved retention, increased engagement, longer interaction time, and stronger brand stickiness. We design for meaningful, trackable behavior.
Essentials
We start with first principles, focusing on what truly matters before anything else. Believe business is a game— built on rules, players, tactics and strategies with one goal in mind - performance. Our approach is about understanding those mechanics, challenging them when needed, and designing solutions that benefit our clients.
We've been building our own projects, working across industries, and solving real challenges. This isn't just theory; it's lived experience. Your success is personal to us, and our grounded understanding shapes everything we create.
SEMIHUMAN has been operating since 2017. But as a team, our expertise runs deeper. From leading game design in top studios to creating active entertainment and adventure experiences for global brands. A team with expertise ranging from game design and behavioral science to storytelling and system innovation.
Why SEMIHUMAN?
Strip it down to first principles, and almost every KPI leads back to engagement. Frequency - the number of engagements over time. Retention - the duration of engagement. Churn - the point where engagement is lost. CLTV - the value created through engagement over a lifetime. Engagement isn't just another metric— it's the foundation of systems, products, and brands.
Retention isn't loyalty, and loyalty isn't a points system. True loyalty isn't something you can buy with perks or discounts— it's built through meaningful interactions, consistent value, and trust. Programs might nudge repeat behavior, but real loyalty happens when people stay because they want, not because they're incentivized to.
Creativity isn't about making things look pretty or winning applause. It's about solving problems in unexpected ways. The best ideas aren't the flashiest— they're the ones that work. True creativity shifts perspectives, challenges assumptions, and creates outcomes that actually matter.
No idea or solution works in isolation— it's all about context. What resonates in one place might fail in another. Success depends on understanding the people, the environment, and the dynamics of the challenge. That's why we design with perspective, making sure our solutions fit where they need to.
Behavior is shaped by the person and their environment. To change actions you don't just address the individual—you design the world around them. When the environment aligns with human nature, it doesn't just guide behavior; it makes it inevitable.
B = behavior
P = person
E = environment
**Lewin's equation.
